Policy
This policy explains how Impactly Media, LLC obtains consent to send text messages, what those messages cover, and how to stop them. It is written to reflect the Telephone Consumer Protection Act and related rules, and it supplements our Privacy Policy and Terms and Conditions.
We send text messages only to a mobile number whose owner, or someone authorised to act for the owner, gave prior express written consent through the sign-up form on this website. The consent box on that form is never pre-selected, never bundled with any other agreement, and is kept separate from acceptance of our Terms.
Consent to receive text messages is not required to purchase any goods or services.
Messages may include, but are not limited to, Medicare plan information, enrollment period reminders, alerts when a plan changes its costs, network or drug list, and replies to messages you send us.
Carriers require the types of messages in a program to be disclosed, and the same description is used in the consent disclosure beside the checkbox, on the text updates page and here, so the three always agree.
Message frequency varies. Message and data rates may apply, and those charges come from your wireless carrier under your own plan rather than from us.
Reply STOP to opt out or HELP for help. STOP works in reply to any message in the program, and you will receive a single confirmation that the number has been removed. You may also ask us to remove a number by email.
Message delivery depends on your wireless carrier and your device, and carriers are not liable for delayed or undelivered messages. Not every handset or carrier supports every feature of a messaging program.
Mobile numbers get reassigned. If you give up a number that is enrolled, or if you receive messages intended for someone else, reply STOP or email us so the number can be removed. Please tell us promptly if the number you enrolled is no longer yours.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text message opt-in data and consent are shared only with the service providers strictly necessary to deliver the messages you asked for.
If you believe you received a message you did not consent to, email us with the mobile number involved so it can be removed and the matter reviewed. Email is the only inbound channel we publish.
We may update this policy as the program or the applicable rules change. The version published on this page is the one that applies.
Questions about this policy can be sent by email. Email is the only inbound channel we publish, and it reaches Impactly Media, LLC directly.
Reach us
Write to [email protected] or Impactly Media, LLC, 1200 Brickell Avenue, Suite 1950, Miami, FL 33131.